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Outsource Staffing

More than just outsourcing. Connext helps businesses build, train, and manage custom offshore support teams to improve productivity, streamline costs, and supercharge growth.

OUTSOURCE STAFFING ROLES

The New Way to Outsource

Admin & Data Processing

For businesses, clerical and routine administrative tasks are high in volume and take up most of the time of in-house teams, making it difficult for them to focus on highly important aspects of the business.

Data filing, collection and entry are administrative tasks that all need to be met with accuracy and on-time support.

Outsourcing essentially covers support tasks like Data Entry, Payment and Processing, Lead Generation, Appointment Setting, and more.

  • Data Entry
  • Data Processing
  • Transcription
  • Website Support
  • Procurement
  • Secretarial
  • Personal Assistance

  • Administrative Support
  • Real Estate Support
  • E-Commerce Admin
  • Executive Assistance
  • Document Controller
  • Administrative Assistance

Customer Service Outsourcing

When it comes to attending to product or service-related concerns, customers want their concerns to be addressed real-time. Effective customer service can translate to potential conversions, customer loyalty and retention.

The Business Process Outsourcing (BPO) Industry in the Philippines began as early as 1992, when the first contact center in the Philippines was established.

Today, the Philippine BPO industry has over 1,000 companies, including both providers that cater to both the Small to Medium Enterprise/ Small-Medium Businesses (SME/SMB) and global markets.

The most offered solutions of service providers in the Philippines are telemarketing, customer service, customer experience, information technology and consulting services.

  • Customer Service Representatives
  • Live Chat Agents
  • Account Managers
  • Offshore Telemarketing Staff
  • Help Desk
  • Upsell and Cross-sell
  • Collections
  • Data Cleansing and Validation
  • Lead Generation
  • Customer Acquisition
  • Customer Retention
  • Telesales
  • Customer Care
  • E-Commerce Support
  • Reservation Agent
  • Technical Support Specialist
  • Community Moderation

Accounting

Accounting functions require a specific skill set which makes accounting related tasks among the top outsourced functions.

Outsource teams manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets at a reduced cost.

Outsource Accountants provide accurate quantitative information on the financial position, liquidity, and cash flows of our business, and ensures compliance with tax regulations.

Build Outsource Accountant teams well-versed in accounting principles, work comfortably with numbers, can adapt to a fast-paced work environment, have excellent accuracy, attention to detail, planning and organizational and communication skills.

Outsource Accounting Services

Outsource Accountants are qualified in providing Accounting support and contributing to the overall efficient operation of the Finance and Accounting department.

    • AP/AR Specialist
    • Accounting Technician
    • Certified Public Accountant (CPA)
    • Controllers
    • Financial Analyst
    • Loan Processing
    • Paraplanners
    • Tax Preparers
    • Payroll Processors
    • Claims Processors

    Virtual Assistant

    Virtual Assistants, sometimes referred to as virtual office assistants, freelancers or gig workers, are contracted primarily to provide remote back-office support to a business especially in their non-core office functions. With a virtual assistant, businesses can outsource current functions that have established processes. A virtual assistant can either be working onsite at an offshore service provider facility or in a typical work-from-home setup.

    The great thing about having virtual assistants is you are in control of their schedule. If you have a virtual assistant already onboard, you can leverage their services by assigning the assistant to a schedule that works best to optimize their role.

    • HR Virtual Assistant
    • Mortgage Virtual Assistant
    • Real Estate Virtual Assistant
    • Travel Virtual Assistant
    • Marketing Virtual Assistant
    • Accounting Virtual Assistant

    Marketing

    We have extensive experience in building offshore marketing teams in the Philippines, whether you require remote home-based or office-based personnel, and we ensure that the team we build for you is of high quality.

    We can hire highly skilled marketers who can provide support to your in-house team, whether it’s for online marketing services such as SEO, SEM, and social media marketing, content marketing like copywriting, proofreading/editing, and content moderation, or data analysis and visualization. Aside from this we can also support your offshoring of media buying, email marketing, and visual merchandising.

    • Digital Marketing
    • Search Engine Optimization (SEO)
    • Search Engine Marketing (SEM)
    • Social Media Marketing

    • Media Planning and Buying
    • Marketing Analytics
    • Data Analysis
    • Content Marketing
    • Email Marketing
    • Visual Merchandising