Back Office Support

What is Back Office Support Outsourcing?

Back office support is a vital branch that provides assistance to the front office, aimed at enhancing customer experience. It handles responsibilities that don’t require direct involvement with customers but are crucial for staying relevant and competitive in your respective industry. Back office operations significantly boost company productivity, manage and organize data, and prevent data loss.

Traditionally, businesses managed this domain in-house, but nowadays, 70% of companies, regardless of their size, are turning to third-party vendors to outsource back office services. Partnering with a pioneer in the field ensures that experienced professionals handle the work, guaranteeing accuracy. Additionally, it saves you from wasting time, cost, and infrastructure in staffing, training, management, and administration.

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Services That Will Change The Way You Do Business

Data Entry

Performing data entry in-house is not only tedious but also a significant drain on time and resources. Without proper technology and expertise, it can hinder business efficiency. That’s why most businesses opt to outsource data entry services to third-party vendors. At A&A BPO, our experts are committed to providing reliable data entry solutions and utilize the best tools to ensure accuracy and prevent data loss.

Data Conversion

Data is the most valuable asset for any firm, and any loss of it can lead to significant issues. We possess the expertise to efficiently convert your data from any format into a well-known, standardized, and digitized format, making it easy for you to understand, store, and share on any platform. Additionally, we can convert data stored in hardcopy formats into digital ones, facilitating improved access.

OCR

The revolutionary Optical Character Recognition (OCR) technology has transformed data storage by converting both handwritten and printed characters into a readable digital format, accessible to anyone. With our OCR services, searching for information from a vast database becomes effortless. Not only is it cost-effective, but it also enhances the speed and productivity of any business.

Transcription

Our transcription services offer significant benefits to your business, including improved turnaround time, enhanced content value by making it easily searchable across various search engines, and increased accessibility to important data and discussions. Moreover, it allows employees to stay focused during seminars and meetings as they no longer need to take notes.

Virtual Assistant

Outsourcing virtual assistants can assist you in maintaining the work-life balance and flexibility that you crave and deserve. We offer customized administrative support tailored to your specific needs and help you select prospective employees. This approach boosts your business’s growth by allowing you to leverage diverse skill sets and talents, reducing infrastructure costs, and ensuring high-quality output.

Services That Will Change The Way You Do Business

OUR SERVICES FOR CLIENTS

Data Entry

Performing data entry in-house is not only tedious but also a significant drain on time and resources. Without proper technology and expertise, it can hinder business efficiency. That’s why most businesses opt to outsource data entry services to third-party vendors. At A&A BPO, our experts are committed to providing reliable data entry solutions and utilize the best tools to ensure accuracy and prevent data loss.

Data Conversion

Data is the most valuable asset for any firm, and any loss of it can lead to significant issues. We possess the expertise to efficiently convert your data from any format into a well-known, standardized, and digitized format, making it easy for you to understand, store, and share on any platform. Additionally, we can convert data stored in hardcopy formats into digital ones, facilitating improved access.

OCR

The revolutionary Optical Character Recognition (OCR) technology has transformed data storage by converting both handwritten and printed characters into a readable digital format, accessible to anyone. With our OCR services, searching for information from a vast database becomes effortless. Not only is it cost-effective, but it also enhances the speed and productivity of any business.

Transcription

Our transcription services offer significant benefits to your business, including improved turnaround time, enhanced content value by making it easily searchable across various search engines, and increased accessibility to important data and discussions. Moreover, it allows employees to stay focused during seminars and meetings as they no longer need to take notes.

Virtual Assistant

Outsourcing virtual assistants can assist you in maintaining the work-life balance and flexibility that you crave and deserve. We offer customized administrative support tailored to your specific needs and help you select prospective employees. This approach boosts your business’s growth by allowing you to leverage diverse skill sets and talents, reducing infrastructure costs, and ensuring high-quality output.

Insight Into Our Back Office Process

Establish Professional Relationship

Analyzing project requirements, deliberating on revenues, and outlining responsibilities.

Analyze

Evaluating project complexity and engaging in cost discussions.

Delegate Work

Formulate an appropriate strategy and allocate roles and responsibilities.

Implementation and communication

Initiating the project and adapting schedules based on time zones.

Quality Control

Conducting database testing throughout various processes to enhance, maintain consistency, and ensure quality assurance.

Deliver

Sending the final output while adhering to feedback and requirements.